November 2025 Product Release
This month’s updates include improved explainability of product and rate eligibility, a dedicated Tasks entry, and a new preferred title company workflow.
Originators will now be able to more easily manage their task queue, work with their preferred title vendors, and walk borrowers through their product and rate options.
Improved product and rate eligibility explainability
In the Command Center and via API, users can now view reasons why certain products are ineligible or rates aren’t showing, helping them guide borrowers to their best option.
What it means for you:
- Understand exactly why products or rates are ineligible (e.g., LTV, DTI, FICO, QM cap constraints)
- Determine how to adjust applications to unlock expanded eligibility
- Provide borrowers with clearer, more confident guidance
Enhanced Tasks workflow
The Command Center left navigation now includes a dedicated link to the Tasks page, which consolidates both borrower and loan officer tasks into a unified interface. A badge on the Tasks link displays the number of open tasks, making it easier to track task progress and manage queues.
What it means for you:
- Never miss an open task, and clearly see how many tasks are remaining on a loan
- Know exactly what’s outstanding from your borrowers in order to close loans
- See conditions as soon as they arrive in your loan file
Support for preferred title companies
Loan officers can now specify the title company they’d like to use for closing costs on a loan file in Command Center.
What it means for you:
- Work with the title companies you know best
- Gain direct control over fee updates
- Easily pull fees for initial disclosures and loan estimates
